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  1. Help Center
  2. I'm Purchasing

I'm Purchasing

  • How is production lead time calculated, or, how can I determine what day my order will ship?
  • Is there a cut-off time for order placement?
  • What are the available payment options?
  • Is UPS the only shipping option available from the online store?
  • What is meant by "Multiple Parts per Board" and why is this not allowed on some products available online?
  • Why are Scoring, Tab Rout and Breakaway Tabs (Mouse Bites) not allowed when purchasing online?
  • I'd like to place an order for a product that doesn't fit well into one of the available online store product categories. How can I place a custom order?
  • What determines whether sales tax is added to my order?
  • What is the return or refund policy?
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